Contents

Useful Things to Know About the System  Login Information  User Options/Personalisation  PFM Personal Financial Management  My Accounts  Transfers and Bill Payments     Beneficiary Maintenance     Transfer Between My Own Accounts     Transfer to Other Co-op Bank Customers     Transfer to Other Local Banks     Swift/International Payment     Bill Payments     Standing Order New     Pending Authorisation     Bulk Payments     Batch Transaction Status     Batch Authorisation  Services  Index  Glossary of Terms