Request New Account

This screen is to apply for a Service Request to Open a New Account.

Your request will be routed to the Bank by a Secure Message. You can view this message in your messages outbox.

Complete Your Request

• Account Type: Select from the list.
• Currency: Select the currency.

Submit Your Request

• When you have completed the details click Submit.
• You will now move to a confirmation page where you can review the details. You might be asked to input an TAN

  Some processes in the Internet Banking system require the input of an TAN (transaction authorisation number) for security reasons. For example a TAN might be required when you make a transfer between your own accounts.

  How to Use an SMS TAN

  • click Send me a TAN.
  • an SMS will be sent to your mobile phone.
  • input the code number in the field SMS TAN.
  • when you click Save the system will validate the number. TAN numbers can only be used once.

  How to Use the Token Device

  • You must enter a new TAN for each transaction you make. TAN numbers can only be used once.
  • Click the button on the Token Device and a number will be generated on the Device screen.
  • Enter the TAN number, click Submit and then Confirm.

• Click Confirm. The system will check you are authorised to complete the process.
• Upon successful submission a secure message will be sent to the Bank. You can view this message in your messages outbox.
• You can print or save the e-receipt for the completed transaction by using the icons. The transaction number is from the internet banking system.